The US Embassy in Mexico has lifted the ban on its employees using ferries between Cozumel and Playa del Carmen, reopened its consular office in the latter town, and removed the restriction on embassy employees visiting 5 neighborhoods which included downtown Playa del Carmen.
The statement goes on to explain the reasons for the advisory:
“As noted in our Mexico Travel Advisory for the state of Quintana Roo, U.S. citizens should exercise increased caution due to crime. According to Government of Mexico statistics, the state experienced an increase in homicide rates compared to the same period in 2016. While most of these homicides appeared to be targeted, criminal organization assassinations, turf battles between criminal groups have resulted in violent crime in areas frequented by U.S. citizens. Shooting incidents injuring or killing bystanders have occurred.”
Advice for travelers includes maintaining vigilance, ensuring adequate insurance coverage and to contact the nearest embassy facility in the event of any problems.